Last updated: September 24, 2026
What affects the price
When you are looking at the price of a new water heater, a few main things shift the final number. The type of unit you choose—whether it is a tank model or a tankless system—is the biggest factor. You also have to consider the fuel source, like gas or electric, and the physical space where the heater sits. If your home needs new venting, updated piping, or a different hookup to meet current safety codes, that adds labor time to the project.
About this service
Navien systems rely on sophisticated sensors and flow meters to heat water on demand. When an error code appears or the unit fails to fire, a technician must calibrate the system and check for debris buildup in the heat exchanger. You should call us if your unit isn't maintaining temperature or shows a fault code. Exact pricing confirmed free on the call.
Even though it is warm outside, your water heater is still working daily. Summer is a great time to adjust your settings, as the incoming water isn't as cold, which can actually help extend the life of your unit. If you are planning a home renovation or just want to upgrade to a more efficient model, call us to talk through your options.
Frequently asked in Durham
How long do hot water heaters typically last?
Navien tankless water heaters are known for their durability, with a typical lifespan of 20 years or more when properly maintained. The water quality in Durham and usage patterns can affect this longevity. Regular servicing is key to preventing premature issues and ensuring optimal performance. If your unit is approaching this age, it's wise to be aware of its condition.
What is the average cost of putting in a water heater?
What is the most efficient type of water heater?
Tankless water heaters, including Navien models, are highly efficient because they heat water only when it's needed. This 'on-demand' system prevents the energy waste associated with constantly reheating water in a tank. This can lead to noticeable savings on your utility bills in Durham. Selecting the right size for your household is crucial for maximizing this efficiency.
What are signs I need a new water heater?
Common indicators that your Navien tankless water heater needs attention include a significant drop in hot water temperature, unusual noises like popping or hissing, or a lack of hot water altogether. Leaks and a sudden increase in energy consumption are also warning signs. If your unit is older and showing these symptoms, it's best to get a professional opinion.
What is the most common problem with a hot water heater?
Scale buildup is a frequent issue for tankless systems, particularly in areas with hard water, as it can impede water flow and reduce efficiency. Ignition failures, sensor malfunctions, and problems with the heat exchanger are also common. These issues often require specialized diagnostic tools and expertise. A qualified technician can quickly identify and resolve these problems.
Is it worth it to repair a water heater?
Also serving nearby: Cary · Raleigh · Greensboro · High Point · Fayetteville
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More on this: DOE water heating — efficiency and sizing.
Service area details
Serving all of Durham — population 296,186; about 2,536 residents per square mile across 116.8 sq mi. ZIP codes covered include 27701, 27702, 27703, 27704, 27705, 27706, 27707, 27708.
Neighborhoods served in Durham: Downtown Durham, Duke Park, Old West Durham, Croasdaile, Brightleaf Square — and every surrounding area.
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